Privacy policyPrivacy policy

This Privacy Policy explains how Pakdaa (“Pakdaa”, “we”, “us”) collects, uses and protects information when you visit our website, get in touch with us, or use Pakdaa products such as Pakdaa Forms and Pakdaa Boards.

We've tried to keep it short and written in plain English. If anything isn't clear, please contact us and we'll be happy to explain.

We collect only the information we need to run our website and products:

• Information you give us, such as your name, email address, company and the contents of your message when you contact us or sign up for updates.
• Account information: the details you provide when you create an account or workspace, such as your name, email address and workspace settings.
• Content you add to our products, for example form submissions, files, projects and tasks. This content belongs to you or your organisation.
• Usage and device information: basic technical data such as browser type, pages visited and an approximate location derived from your IP address, which helps us keep the service reliable and secure.

We use the information we collect to:

• Provide, maintain and improve our website and products.
• Respond to your messages and requests.
• Send service-related messages, such as account, billing or security notices.
• Understand how our products are used so we can make them better.
• Protect our products and users against spam, abuse and fraud.
• Meet our legal obligations.

We do not sell your personal information. If we ever want to use your information for a purpose that isn't described here, we'll ask first.

Your information is stored on secure infrastructure operated by us and by trusted service providers who host our products on our behalf.

We keep personal information only for as long as we need it for the purposes described in this policy, or as long as the law requires. When you close your account, we delete or anonymise your information within a reasonable period, unless we need to keep some of it for legal or legitimate business reasons.

We protect stored information with industry-standard safeguards. You can read more on our Security page.

We share information only when it's needed, and only with:

• Service providers who help us run Pakdaa (for example hosting, email delivery and analytics) and who may use the information only to provide those services to us.
• People in your workspace, such as teammates you invite or clients you choose to give access to.
• Tools you connect, when you choose to send information from a Pakdaa product to another service.
• Authorities, when we're required to by law or need to protect the rights, safety or property of Pakdaa, our users or others.
• A successor business, if Pakdaa is involved in a merger, acquisition or sale of assets. We'll let you know before your information becomes subject to a different privacy policy.

We use a small number of cookies and similar technologies:

• Essential cookies keep you signed in, remember your settings and help keep your account secure.
• Analytics cookies help us understand, in aggregate, how people use our website so we can improve it.

You can control or delete cookies through your browser settings. If you block essential cookies, some parts of our products may not work properly.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information.
• Object to, or ask us to restrict, how we use your information.
• Receive a copy of your information in a portable format.
• Withdraw your consent at any time, where we rely on consent.

To make a request, email info@pakdaa.com. We may need to confirm your identity before we act on it, and we'll respond within the time required by applicable law. You may also have the right to complain to your local data protection authority.

If you have questions about this policy or how we handle your information, email us at info@pakdaa.com or use our contact page.

We may update this policy from time to time. When we make meaningful changes, we'll update the date at the top of this page and, where appropriate, let you know.